The bus was comfortable and fast. Everything worked perfect. The drivers were unfriendly and even rude. I 've never seen such arrogant people in my life. They made all the passengers to pay for luggage more money. Why I should I do this? There is no rule mentioned anywhere? The drivers didn't give me any cheque. The first four seats were fenced off by the drivers, nobody could seat there. So, the drivers spoiled all the impression for the trip. The next time i"ll try to chose another transport company.
Vehicle was changed on the way from small 20-people bus to a big comfortable bus. Together with bus the driver was changed to a more friendly and calm one. So, the travel itself was fine, therefore 4 stars for vehicle.
Organisation requires improvement:
1. Our bus was late by 3 hours, but noone contacted us by phone, sms or email to advise about the delay. Bus simply did not arrive to airport and we had to call the contact details to see what is happening.
2. When we called, lady did not ask for ticket number or name, but only said "5 o'clock". Which in the end turned out to be incorrect. The correct time was 4:35 pm as we were in airport and not in Zachodnia. This confusion could have been avoided if the person on the phone asked for ticket number or name. Therefore only 2 stars for service staff. I do not put one star, because office was available, they answered fast, no waiting in the queue.
The trip was very comfortable. The only negative aspect is the time of arrival. It was due at 4 am but we only got to Vilnius airport at 5.15...of course your company has no responsibility but it should be clear that there might be a major delay
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ООО "ПКС Гданьск" Международные › Гданьск - Брест
The bus was comfortable and fast. Everything worked perfect. The drivers were unfriendly and even rude. I 've never seen such arrogant people in my life. They made all the passengers to pay for luggage more money. Why I should I do this? There is no rule mentioned anywhere? The drivers didn't give me any cheque. The first four seats were fenced off by the drivers, nobody could seat there. So, the drivers spoiled all the impression for the trip. The next time i"ll try to chose another transport company.
Туристическое_бюро_"Яцвинг" › Warsaw Chopin Airport - Grodno
Vehicle was changed on the way from small 20-people bus to a big comfortable bus. Together with bus the driver was changed to a more friendly and calm one. So, the travel itself was fine, therefore 4 stars for vehicle.
Organisation requires improvement:
1. Our bus was late by 3 hours, but noone contacted us by phone, sms or email to advise about the delay. Bus simply did not arrive to airport and we had to call the contact details to see what is happening.
2. When we called, lady did not ask for ticket number or name, but only said "5 o'clock". Which in the end turned out to be incorrect. The correct time was 4:35 pm as we were in airport and not in Zachodnia. This confusion could have been avoided if the person on the phone asked for ticket number or name. Therefore only 2 stars for service staff. I do not put one star, because office was available, they answered fast, no waiting in the queue.
B-BUS › Брест - Варшава
All good
Филиал «Автобусный парк № 2» ГП «Минсктранс» › Вильнюс аэропорт - Минск
vse bilo horocho
Intercars / АП №5 "Минсктранс" (УНП 102299394) › Минск - Вильнюс аэропорт
wi fi ne rabotal, tualet bez sveta i vody. Koe -kak doexali......
ТОКS ЗАО г. Вильнюс Международные › Minsk - Vilnius airport
It was a very comfortable trip. A bus driver was very nice and ready to solve any problem.
000_"ПКС_Гданьск" › Варшава аэропорт Шопена - Брест
Voyage nul avec 1 heure de retard
Филиал «Автобусный парк № 5» ГП «Минсктранс» › Vilnius airport - Minsk
Very good carrier, we crossed the border (Vilnius Minsk) with no delay, respects the timetable.
Contacted the hotline,. Was pleased by the service.
Филиал «Автобусный парк № 5» ГП «Минсктранс» › Minsk - Vilnius airport
The trip was very comfortable. The only negative aspect is the time of arrival. It was due at 4 am but we only got to Vilnius airport at 5.15...of course your company has no responsibility but it should be clear that there might be a major delay
ООО "ПКС Гданьск" Международные › Минск - Гданьск
Everything is fine.