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Passengers feedbacks about the carriers

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Date (newer to older) Date (older to newer) Score (higher to lower) Score (lower to higher)
  • 4,3
    › Vilnius airport - Minsk

    Please make cancelling reservations due to unforeseen circumstances possible (e.g. flight delays)

  • 5,0
    › Минск - Вильнюс

    Ok

  • 5,0
    › Минск - Варшава

    Ok

  • 5,0
    › Брест - Бяла-Подляска

    SPOKO

  • 1,0
    › Brest - Warsaw Modlin Airport

    Unfortunately the bus did not pass on this day and I had to reach the Warsaw airport in a different way. Now I hope that the company will refund me the cost of the ticket that I did not use.

    IP BayerTrans (УНП 800004566)21.11.2025

    Good afternoon. Please tell us date of your bus trip and departure time so that we can determine which bus trip has been delayed.

  • 5,0
    › Стамбул аэропорт - Варна

    Ok

  • 5,0
    › Несвиж - Минск

    Good.

  • 2,8
    › Вильнюс аэропорт - Минск

    I want to get my money back please

  • 1,0
    › Брест - Варшава

    3.11.2025 Brest-Warsaw ticket bought 105 BYN (Minsktrans)...The bus took us 4km away from Brest busstation...then the driver set us to walk the remaining 2 km to the border because the road was filled with empty parked busses ( he could've easily to pass them by)...we were left to find our own transport from the border with extra cost even if there were a Minsktrans bus empty...the bus driver mafia was asking 50€/60$ to Warsaw (the previous paid ticket is not valid for them)...of course no ticket provided or 100BYN to Terespol...cause that's the only way to cross the border that's your only option....i practically paid 30€ for what would be a 45 min walk....please stop selling international tickets if you're not capable to transport people over the border....very disappointing service and disappointing sounds too good for that service...the actual time for that border crossing was 21 hours which i don't know why because there wasn't many cars ( of course that's beyond the services what infobus.by deliveres)...fellow travellers just buy bus ticket to Brest and take Yantexgo from there to the border around 10-15 BYN ...

  • 4,8
    › Warsaw - Minsk

    Drivers were wonderful, but autobus was so-so:)

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Bonuses This is a cumulative conventional INFOBUS.BY unit which can be applied as a discount for subsequent orders. 100 bonuses = 1 BYN. The price reduction can reach 50% of the declared price. The current number of bonuses awarded after purchase is displayed when searching for a bus route under the ticket price.